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Olivia LockhartOlivia Lockhart
20:16 20 Feb 24
We were recommended to this shop by our tire professionals. The team here listened carefully to our concerns and completed a thorough inspection of the vehicle and even provided pictures of the trouble spots. The professionals recommended services and a time line for completion to ensure that that we were able to stay within our budget. The communication was very clear throughout entire process. We will be back!
Robert AvantRobert Avant
15:03 16 Feb 24
I was very pleased with the service.If it was not for Matt Service Advisor..Tony the transmission builder. And all other Techs. My Cadillac would haveEnded up in the salvage yard.Instead I am driving my car around .withEverything right back in place.and drivesLike a new car...Several places turned me away...Cottman. Said lets .make it happen..
robert heisnerrobert heisner
14:24 15 Feb 24
Extremely professional. Explained everything simply and supplied pictures to show issues. No pressure on what to fix or not. Easy transaction. Very automated made paying and diagnosis a breeze. Telephone conversations were always pleasant, professional and complete. Strongly recommend these guys if you are looking for a trustworthy place to get your car fixed.
Claude PorteeClaude Portee
21:19 13 Feb 24
Thank you Cottman Transmission for the tuneup on my 1987 Chevy Square-Body, it runs smooth now. Thanks for diagnosing and replacing the leaking gear box and broken engine mounts. As usual Tony treats my truck like it’s his own. Good service!
Eddie HollidayEddie Holliday
14:15 12 Feb 24
Ron ZRon Z
20:01 18 Jan 24
Very satisfied with the attention to detail and the constant communication about your vehicle. Mechanics are very experienced and Frank is great at the front desk.
dennis loftindennis loftin
22:24 17 Jan 24
Thank you Cottmans transmission. I loved my experience starting from Frank through Liz picking me up at my home to pick up my car at the shop . Car shifts beautifully and brakes function perfectly as well . I will be a customer for life .
David JohnsonDavid Johnson
14:20 17 Jan 24
Great work and very professional.
Gerald CameronGerald Cameron
18:29 15 Jan 24
Y'all are AMAZING!!! I can't thank you all enough for the great service that was provided to me! My truck is running like it was when I first drove it off the lot! I would highly recommend Cottman Transmission & Total Care for the absolute best service for your needs!
Timarjio JonesTimarjio Jones
19:15 11 Jan 24
Frank was amazing making sure everything needed was met with the utmost importance. I definitely think he is one of the most caring technicians. He also gave insight on how I should take care of my vehicle going forward to eliminate further issues. This place has a awsome level of customer service and patience that is rare in a buisiness these days. Thanks Cottman!!! Much appreciated.
Shandon BookertShandon Bookert
17:34 11 Jan 24
The problem wasn’t fixed, then a mistake was made on the bill which was on her end cause she is all over the place, she needs to handle one thing at a time.
Bill SBill S
14:11 11 Jan 24
Nicole GreeneNicole Greene
15:33 10 Jan 24
Dale FlowersDale Flowers
16:34 29 Dec 23
My rear passenger axle shaft needed replacing and they came in clutch. Definitely taking it there for all transmission and drivetrain work
K HK H
21:17 26 Dec 23
Great service and kept me up to date as they progressed. Would use again for transmission repair. Everything is working great. This is the first update but I’ll give another update after about a year.
jennifer gonzalezjennifer gonzalez
14:46 11 Dec 23
Awesome experience!! This was the 4 th shop my Infinity went to and they were able to figure out the problem and repair it for a reasonable price!! Liz was great as well as Frank!!! Thanks Cottman Transmissions !!
FJIFJI
20:52 04 Dec 23
Very pleasedEveryone working there is very helpful and knowledgeableGreat experience!
Rusty MecumRusty Mecum
14:21 30 Nov 23
Friendly staff and good work. Couldn't be happier.
Jawanda CollierJawanda Collier
14:12 30 Nov 23
We received great customer and mechanical service! We received a diagnostic from another shop stating we needed some transmission work complete, however, they took the time to conduct a thorough inspection which was videoed and found what the issue really was. They were honest instead of charging us for something that wasn’t needed!! Great shop!!
Wilson JamesWilson James
15:48 27 Nov 23
John SimmonsJohn Simmons
14:35 27 Nov 23
John MooreJohn Moore
22:42 20 Nov 23
Took my 1933 Ford truck because the transmission was not shifting properly. This company handled it with kid gloves and where very fast and found that the vacuum line was not on they placed it back on and tested the transmission and had it back to me quickly. Thank you guys for such excellent service and customer relations.
Thor GoodrichThor Goodrich
16:44 20 Nov 23
Great service great people working there extremely helpful this was my second experience with them quoted me at having the work done by Monday and surprised me and had it done two days early. They really went the extra mile to get me my vehicle back as soon as possible. Frank is the man.
Judd JonesJudd Jones
14:09 20 Nov 23
Rex BranhamRex Branham
14:45 15 Nov 23
Everyone was very professional
Cottman Transmission is an exemplary business in our community, known for its professionalism and integrity. When I took my Mercedes C 300 to another mechanic's auto business, they attempted to charge me a staggering $10,000 for repairs. However, Cottman Transmission, with their unwavering commitment to customer satisfaction, only charged me a mere $700. Their expertise and fair pricing truly set them apart as a leader in the industry.
Tamitha BrownTamitha Brown
22:24 13 Nov 23
I always have a great experience with Dan, Frank and their team. Frank is extremely helpful and accommodating. My car is running great now. I will definitely use them again!
Mabry C. WilliamsMabry C. Williams
16:53 13 Nov 23
Truck is running good and I’m well pleased with what work was done.
Anne JacobsAnne Jacobs
15:49 13 Nov 23
3 words; quick, professional, precise
Curley BessardCurley Bessard
20:52 10 Nov 23
A1 service ever since 2014 when I brought my Hummer H3 for repair. Keep doing what y'all do!
David BelgerDavid Belger
20:11 10 Nov 23
Stephen MartinStephen Martin
14:47 08 Nov 23
READ THIS!! Sometimes times thing just go wrong for a lot of different reasons. My visit went sideways in a hurry. An old saying is, "people aren't judged by the mistakes they make, but they are judged by how or what they do about their mistakes. Cottman offered to make my situation right by coming back in. The issue was resolved without delay and a full refund was issued to me. I can't remember the last time that happened. Cottman's cares enough about their reputation to go all the way for their customers. I will return again the next time I need service because I know it will be quality service.
Latise IrvingLatise Irving
00:17 27 Oct 23
Thank you Frank for being so sweet and understanding. Thank you for listening when I called not knowing what was really the best thing for my truck. Thank you to the guys that did the work on the transmisson you are the real MVP's. Cottman has a customer for life with me. I'll be by in a few weeks to get my spark plugs, wires and fuel intake done. I may be by there to install my low beam headlights lol! Thank you thank you!
Cher SheldonCher Sheldon
13:23 26 Oct 23
Great experience! Personable, kind, and very helpful, which is rare these days. A place you can trust.
Stephen C.Stephen C.
16:14 16 Oct 23
I recently had Cottman Transmission and Total Car Care rebuild my failing rear differential after taking it to two other companies, who both had little interest in my concern. I then saw Cottman on the internet, and took it there expecting the same treatment. WOW, was I pleasantly surprised! I shared my concerns with Frank, who listened intently, taking notes of each detail, and gave me an estimate of the repair if the diagnosis confirmed the problem (it did). We scheduled the repair, and I signed off on each step before the repair was started.While underneath, the technicians found that my driver's side exhaust manifold had two bolts broken off. Frank said that when the engine was cold, the escaping exhaust could make a "ticking" sound. I told him I had heard that sound, but assumed it was a lifter going bad. They fixed it, and NO SOUND!All the work came in as estimated, and I couldn't be happier with my experience! I strongly recommend if you need any work done on your vehicle, go see these folks. I know I will!
Jimmy RichardsonJimmy Richardson
16:33 09 Oct 23
Everything is running just fine now with my son's Chevy truck. So glad Cottman's was able to fix a skip in the transmission that even the Chevrolet Dealer couldn't figure out (according to my Dad). Also, it was good to get a tail light assembly and a side mirror cover replaced. Good work guys.
James KnightJames Knight
14:45 09 Oct 23
Ran diagnostics on my 70’s chevelle with an aftermarket 4L80E trans. Made necessary repair without needing to add any new parts. Taking in another old car with a 700r4. They have earned my repeat business!!
Hal HanlinHal Hanlin
13:51 07 Oct 23
These folks are great! My transmission quit on a recent trip. My usual garage said the diagnostic code usually means a new transmission, which my internet search confirmed. Cottman investigated, replaced a transmission solenoid for about $300 p&l, which also cleared mystery engine codes and the "service engine" light that my usual shop couldn't resolve. I had them do other needed work as well. My 20 year old Honda Odessy van has never run better!
Jim BannisterJim Bannister
10:15 03 Oct 23
They were very helpful 🙂 .
Michael MoirMichael Moir
15:28 28 Sep 23
Very nice personal, was very happy to take my extended warranty, and gave me a fair price on other work.
Tunji AdeleyeTunji Adeleye
20:42 11 Sep 23
My first time at Cottman & it was a very good impression.. It was always pleasant getting information from Rachel & Frank ..
Angel RivasAngel Rivas
13:52 08 Sep 23
Great service and very friendly and helpful people
Sandra KillenSandra Killen
13:48 28 Aug 23
The customer service was outstanding. They kept me informed during the process of getting the transmission fixed and the details of the cost. It was much cheaper and better quality of work than taking my car to the dealership.
Stephen StokesStephen Stokes
13:35 11 Aug 23
I have used Cottman in the past. I went to Cottman after another shop told me my issue was the transmission. Cottman did an additional diagnostic and determined it was not the transmission at all but two plugs fouling. They made the repairs and saved me thousands over a transmission repair. Great staff!
Ray LoweRay Lowe
20:22 03 Jul 23
Dan (service advisor) and his team are top notch! Very thorough communicating diagnosis and suggested repairs. Will definitely use Cottman again for future needs!
Kaylee SteinmetzKaylee Steinmetz
14:04 30 May 23
I had to have my transmission replaced. The guys there worked super fast and called me as soon as my car was ready. The longest part of it was waiting on the transmission to come in at the store. The staff was amazing!
Keith McGuireKeith McGuire
22:39 18 May 23
Needed new or rebuilt transmission for my 2014 infinity QX80. Had about 275,000 miles and didn’t want to sell yet. Love that SUV! Cottman gave me a fair price to rebuild. Always kept me up to date on progress and time to completion of job. Had a small but persistent issue after repairs completed and they quickly took care of it without any additional charges. Car runs better than it ever has. I found their service excellent and their prices fair. Definitely would recommend for transmission work and will use them again.
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